Services · 2.3 · Digital employees · Powered by Viviar Agents
Sales runs end to end — not a chatbot, an employee with a metric
Your best people know how a good customer interaction should move. A digital employee turns that playbook into repeatable execution — calls, chats, emails, CRM entries, escalations — and is measured on a result, not on replies.
156 roles in the catalog — sales is just the start
The problem
Where the pipeline actually stalls
Leads wait for people
Inbound calls and messages queue while reps are busy — every minute of delay is a lead that cools off or goes to a competitor.
The CRM stays stale
Updates happen late or never. Pipeline visibility is fiction, and forecasts rest on what someone remembers to type.
Scripts eat capacity
Qualification, follow-up, and scheduling fill hours that could go to closing — the same work, repeated by hand, every day.
Quality varies by person
No consistent scoring, hand-offs drop context, and what the customer hears depends on who picked up.
How it works
An agent layer inside the tools you already use
We don't ask you to swap CRM or channels. We deploy a digital employee that acts inside them — voice, text, and CRM-native execution, with quality control wired in.
Outcomes
What you get — in your own numbers
More meetings booked
The agent qualifies and schedules without waiting for a rep to become free.
Lower cost per process
One agent absorbs the volume a slice of the team used to hold — and works without pauses.
Instant response
No queue, no hold time, no next-business-day — every inbound gets handled now.
Same standard every time
Every conversation is scored against your playbook, with a clean hand-off when a person is needed.
Capabilities
What a digital employee includes
Voice agents
Outbound and inbound calls handled end to end: qualification, follow-up, scheduling, and reminders — in natural conversation.
Text & messenger agents
Agents that reply across web chat, messengers, and email — answering, routing, and acting, not just suggesting.
CRM-native execution
The agent works inside your CRM: it logs, updates, and triggers the next step, so your system of record stays true.
Multi-step playbooks
Whole scenarios — lead to booked meeting, ticket to resolution — automated, with human escalation where it matters.
Quality control & oversight
Every conversation is monitored against your standards, with transcripts, scoring, and a clean hand-off to people.
Before & after
A chatbot vs. a digital employee
Proof
We sell this economics because we live in it
A team of 2–4 people and 8 agents works at the speed of a 15-person studio — at 2–3× lower cost. That's our own operating model, not a slide.
Viviar — Digital employees running our own sales and support end to end — call, reply, update CRM — before any client rollout.
Process
Built like a hire — three steps
Task & metric
We define the employee's role, boundaries, and the single number we'll judge success by.
Prototype on us
We build and break in the agent on our own operations — before it ever faces your customers.
Launch on your side
We deploy into your CRM and channels, wire up the metric, and hand over a working employee.
Economics
You pay for the outcome, not for access to a tool
Service-as-a-Software: pricing is tied to the role and the business metric the employee moves. We size the exact figure to your task — and prove the agent on ourselves first.
Frequently asked questions
- How is this different from a chatbot?
- A chatbot answers questions. A digital employee owns an outcome — it acts in your CRM and channels, completes multi-step tasks, and is measured on a result, not on replies.
- Will it sound robotic to our customers?
- No. Voice and text agents hold natural conversation. You set the tone and the boundaries; the agent stays inside them and hands off to a person when it should.
- Does it integrate with our CRM and phone system?
- Yes — execution is CRM-native and works in your existing communication channels. The agent updates your system of record as it goes.
- How do you keep quality under control?
- Every interaction is logged and scored against your standards, with full transcripts and configurable escalation to your team.
Let's size your first digital employee
In 30 minutes we'll scope the role, the metric, and the rollout — and tell you honestly where AI pays off and where it doesn't yet.
We reply to qualified inquiries within two business days.